In the event the Virgin Media gear ever requires a tune-up don’t worry, we’ll sort it at no additional cost. This does exclude abuse and mistreatment, so do not make use of your V6 package as being a coaster!

Click and Collect

Simply Simply Click and Collect your QuickStart self-install pack 100% free, from your nearest CollectPlus store. Get going super fast once you self-install with this QuickStart pack.

It’s available if the home’s been connected to the system anytime within the last few 36 months.

Residence delivery

You could have your QuickStart pack that is self-install right to your home for ?5. We’ll deliver all you need to get put up in your very own time, faff-free. This method can be acquired should your home’s been connected to your system anytime within the last few 36 months.

Engineer check out

Certainly one of our designers should come and install your gear for you personally. You ought to be able to book a call within 2 weeks of the purchase and you will opt for a early morning or afternoon visit.

Prior to the visit determine where you would like your gear and invite 2-3 hours when it comes to installation. Some body over 18 yrs old has to be current once we install and we’ll offer you a demo that is full of to make use of your kit before we leave.

After you have an install that is confirmed, contact your present provider and inform them you’re leaving. To attenuate the possibility of being without internet, arrange to be disconnected simply after your Virgin Media connection begins. You ought to be in a position to maintain your present telephone number too, simply enter your details at checkout and we’ll perform some sleep. We’ll also deliver all of the given information you may need regarding the agreement, billing, etc by e-mail, to help you take full advantage of Virgin Media from the off.

Readily available for clients and current cable clients using a brand new solution. Give us a call within 2 weeks of activation and we’ll reimbursement the month’s that is first and setup costs. You shall simply be charged for deals (such as for example telephone phone telephone calls, texts, acquisitions and improvements) you made after activation. Your statutory liberties aren’t impacted.

After much more?

Broadband & Mobile

Television, phone and broadband packages

Have more done online, faster

At Virgin Media we use DOCSIS ® 3 technology and a thicker that is unique cable that operates through the case to your residence and keeps the rate regardless of distance.

What this means is you could get many away from our awesome downstream that is fast irrespective of exactly how far you might be from our case and much more individuals when you look at the home can share the bond to accomplish every thing they love. Ideal for families that do more, watch more, and possess more pleasurable.

Our quickest commonly available speeds are seven times* faster than BT and Sky.

Television, broadband & phone

From ?33 per month

Broadband & phone

From ?28 30 days

Broadband & television

Have a look at our deal

Cellphone & SIM discounts

Have a look at our latest provides

Television, broadband & phone

From ?33 four weeks

Broadband & phone

From ?28 per month

Broadband & https://hookupdate.net/jdate-review/ television

Take a look at our deal

Cellphone & SIM discounts

Take a look at our latest provides

Could i keep my telephone that is existing quantity? Am I able to keep my current phone quantity?

Am I able to keep my telephone that is existing quantity? May I keep my current phone quantity?

Yes, we’ll even make contact with your present landline provider to result in the switch since smooth as you can.

Ideally every thing goes efficiently, but when we can’t switch you over from the day we’ve told you, perhaps you are entitled to payment if it is delayed beyond one day time.

For more information please see our Automatic Compensation Scheme.

To be eligible for payment, you can find requirements need that is you’ll fulfill:

• You’ll need to inform us within 30 times as soon as you’ve switched effectively

• You’ll need to be switching to Virgin Media from another provider

• You’re perhaps perhaps not to blame for the wait into the switch

• Your provider that is current has unduly delayed the switch

If these criteria are met, we’ll:

• Pay you as an one-off credit

• Aim to pay for effective claims within two business days

You’ll get yourself a credit on your own next bill. We’ll work out of the quantity by firmly taking your month-to-month airtime plan are priced at, dividing it because of the quantity of times in per month then multiplying by the quantity of times the switch is delayed. (minimal credit is ?3. )